ZenWrites

Privacy Policy

Last updated: January 11, 2026

1. Information We Collect

1.1 Account Information

When you create an account, we collect information you provide directly, including:

  • Name and email address
  • Profile picture and bio
  • Social media account connections (LinkedIn, Twitter, etc.)
  • Payment information (processed securely by third-party providers)

1.2 Content Data

To provide our services, we collect and store:

  • Content drafts and posts you create
  • Content schedules and publishing plans
  • AI-generated ideas and suggestions
  • Analytics and performance metrics for your posts

1.3 Usage Data

We automatically collect information about your use of the service:

  • Log data (IP address, browser type, device information)
  • Feature usage patterns
  • Page visits and navigation paths

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Generate AI-powered content suggestions and recommendations
  • Schedule and publish content to your connected social accounts
  • Process payments and manage subscriptions
  • Send you transactional emails and service updates
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

3. Data Sharing & Disclosure

3.1 Third-Party Services

We share data with the following third parties:

  • Social Media Platforms: When you publish content, we share only the necessary content with platforms like LinkedIn
  • AI Service Providers: We use OpenAI/DeepSeek for content generation features
  • Payment Processors: Stripe/Polar process payments securely
  • Analytics Services: We may use analytics tools to understand service usage

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (HTTPS/TLS)
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication
  • Secure data centers for hosting

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as necessary to provide our services. When you delete your account:

  • Your personal data is permanently deleted within 30 days
  • Content and analytics may be anonymized for statistical purposes
  • We may retain certain data as required by law

6. Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Export your data
  • Object to processing of your data

To exercise these rights, contact us at [email protected]

7. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Keep you signed in to your account
  • Remember your preferences
  • Understand how you use our service
  • Improve our features and functionality

You can control cookie settings through your browser preferences.

8. Children's Privacy

ZenWrites is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: